Frequently Asked Questions

1. What files are included in the Magento themes?
2. What software will I need to use my Magento theme?
3. What browsers are compatible with the Magento themes?
4. Do you offer custom Magento design?
5. What forms of payment do you accept?
6. What's the support scope on Magento themes and extensions?

1. What files are included in your Magento themes?

Magento themes purchased from Magentist include all files needed to make the current version of Magento CE look exactly like our Magento themes demo sites. This includes all content images and CMS pages. The Magento platform itself may be obtained directly from http://www.magentocommerce.com/. All original PSD files are also included for the event that you should wish to do any customization on your own.

2. What software will I need to use my Magento theme?

You will need Magento installed on your server. An FTP transfer program will also be necessary to upload the files to your hosting server.

3. What browsers are compatible with the Magento themes?

All our Magento themes and Magento extensions are tested thoroughly in all major browsers.

4. Do you offer custom Magento design?

Absolutely! Whether you'd like to request a minor change to a Magento theme you've purchased, or you want to discuss a fully custom Magento design with unique functionality, contact us and tell us about your project. Our award-winning team of world-class designers and expert programmers are up for any challenge, big or small.

5. What forms of payment do you accept?

For your convenience we offer Credit Card and Google Checkout transactions. No matter which way you decide to go, it is always simple and under strict secure transactions protocol! If you'd like to use another payment method, please contact us.

6. What's your support scope?

It's simple - we give the most awesome and friendly support in the Magento industry. Make sure to review our support scope.